Guest Services Transportation Coordinator
Vancouver International Film Festival
Vancouver - Remote/VIFF Guest Office (During the festival) VIFF 2026 takes place October 1 - 11, 2026
ABOUT THE POSITION
Reporting to the Guest and Hospitality Manager, and working in collaboration with Programming, Sponsorship and Volunteer Departments, the Guest Services Transportation Coordinator is responsible for overseeing the transportation needs of festival operations and invited guests.
Qualifications
• Experience with project management and a demonstrated ability to meet deadlines.
• Experience building schedules and demonstrated use of scheduling software.
• Outstanding communication and interpersonal skills.
• Proficient in Microsoft Office systems (Word, Excel, PowerPoint).
• Experience leading a team.
• Experience working with volunteers is an asset.
• Festival or events experience an asset.
• Class 5 driver’s licence.
• Comfortable driving a variety of vehicles including a one tonne truck.
• Commitment to the principles of justice, equity, diversity, and inclusion.
Key Deliverables:
• Working within the established budget, determine departmental vehicle rental needs.
• Working with the Sponsorship Department, establish a relationship with a rental company focusing on
the arrangement of a competitively discounted rate, or sponsorship.
• Create a calendar of usage indicating the dates, and staff responsible for the usage of each rented
vehicle.
• Establish parking processes for all rental and sponsor vehicles including trucks.
• Collaborate with guest travel coordinators and programming department to ensure a smooth flow of
information about guest transportation needs.
• Train, supervise, and evaluate driver volunteers.
• Coordinate adequate insurance for all rental and sponsor cars, and ensure all vehicles are properly
insured prior to use.
• Manage Uber, Modo, and Evo accounts.
• Ensure all drivers have adequate licenses and driving records.
• Manage airport account for use of taxi stop and oversee taxi account and chits.
• Monitor guest arrival and departure information as well as flight information.
• Dispatch volunteer and paid drivers in an effective and efficient manner.
• Ensure all vehicles are cared for and maintained.
• Support the Guest Services team in managing the guest office, including volunteer management and
guest accreditation and service.
Deadline for applications is June 19th, 2026.
How to apply: Please submit a current CV, along with a cover letter to [email protected]. Please include
“HIRING TRANSPORTATION COORDINATOR” in the subject line of the email. We thank all applicants for their interest and advise that only those requested for an interview will be contacted due to the
volume of applications anticipated. No phone calls, please.