Volunteer & Accessibility Coordinator
Vancouver International Film Festival
Vancouver - VIFF Centre
This position is supported by the Canada Summer Jobs program. To be eligible applicants must:
• be between 15 and 30 years of age at the start of the employment,
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been con-ferred under the Immigration and Refugee Protection Act for the duration of the employment; and
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.
ABOUT THE POSITION
Reporting to the Volunteer and Staff Engagement Manager, the Festival Volunteer and Accessibility Coordi-nator is responsible for supporting all activities related to the Volunteer Department prior to, during, and after the Vancouver International Film Festival. This role calls for someone highly motivated, organized, and process-oriented, with a genuine passion for working with volunteers. Our amazing community of VIFF volunteers will rely on the Volunteer Coordinator for leadership, support, guidance, and clear communica-tion of scheduling and duties — ensuring an overall rewarding and well-organized experience throughout the festival. In addition to volunteer coordination, this role supports accessibility efforts both within the volunteer program and across festival events.
Qualifications:
• Exceptional communication skills and the ability to public speak.
• Highly organized, focused, and able to work within tight deadlines.
• Experience leading diverse teams and maintaining grace under pressure.
• Experience working with volunteers as well as working as a volunteer.
• Customer service experience
• Experience with design software
• Lived experience with disability or a strong understanding of the disability community is con-sidered an asset.
Volunteer Department Responsibilities:
• Support the festival volunteer onboarding process from recruitment through training.
• Interview and onboard volunteers.
• Prepare materials for, communicate, and implement volunteer management training and volunteer orientations.
• Build and oversee department schedules.
• Coordinate the FOH volunteer schedule with the Venue Operations team.
• Follow up with team supervisors to ensure that volunteer notes are completed.
• Ensure that required policies, procedures and processes are communicated effectively to supervisors.
• Prepare materials for and manage the Volunteer Helpline Team.
• Support the planning and execution of volunteer events.
Accessibility Responsibilities:
• Audit, research, and support accessibility needs for the annual festival. Plan and book required supports such as ASL interpreters and live captions.
• Ensure accessibility and access programs are understood by all staff and volunteers and articu-lated on the website, volunteer handbook, and in the program guide.
• Work with Venue Operations and Artist and Industry events to ensure staff and volunteers have accessibility training.
• Work with Venue Operations and Artist and Industry to establish the requirements around ac-cessibility volunteers.
• Regularly visit festival venues; be visible to staff members and volunteers.
• Support Venue Operations in updating access info on venue signage.
Deadline for application is June 05, 2026
APPLY: Submit a current CV and cover letter to [email protected]. Include “HIRING VOLUNTEER COORDINATOR” in the subject line of the email.