This position is supported by the Canada Summer Jobs program. To be eligible applicants must:

• be between 15 and 30 years of age at the start of the employment.
• be a Canadian citizen, permanent resident, or person to whom refugee protection has been con-ferred under the Immigration and Refugee Protection Act for the duration of the employment; and
• have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

ABOUT THE POSITION
Reporting to the Director of Operations and the Venue Operations Manager, the successful candidate for the position of Festival Operations Coordinator is responsible for supporting operations administration in-cluding hiring, scheduling, and run of shows. With a focus on special event venues, the Festival Venue Op-erations Coordinator works in collaboration with the Venue Operations Leadership Team to ensure that all aspects of festival venue operations are supported.

Qualifications:
• Proven experience working in a customer service focused environment.
• Experience coordinating, setting up and troubleshooting box office IT equipment (laptops, hotspots, printers, scanners, tablets).
• Experience working with event ticketing systems.
• Commitment to the principles of justice, equity, diversity, and inclusion.
• Outstanding communication and interpersonal skills.
• Strong decision-making skills and a results-driven approach.
• Highly organized, focused, and able to work within tight deadlines.
• Attention to detail with a focus on systems and structures.
• Fan of the arts; Passion for film, and filmmaking is an asset.
• Experience working with volunteers is an asset.
• Experience working with an arts festival an asset.
• Familiarity with scheduling software, and Microsoft Office.
• Availability to work evenings/weekends/stat holidays and extended hours as required.
• Valid Class 5 BC Driver’s license.

Key Responsibilities:
• Support Human Resource onboarding of festival staff including hiring paperwork and orientations.
• Support Venue Operations Human Resource administration and coordination including recruiting, training, scheduling, timesheets, communications, and support.
• Support Venue Operations planning and preparations for special event venues including equipment rentals, set-up and strike schedules, and staffing schedules.
• Support the IT Administrator with Box Office equipment set-ups and troubleshooting.
• Participate in operational planning meetings.
• Support Director of Operations with Run of Shows for special events.
• Ensure that Festival Front of House staff members and volunteers have the support required to be successful in their roles.
• Check-in and support venue operations at special event venues in-person as required.
• Problem-solve customer service and front of house related issues.
• Provide excellent customer service.
• Establish a positive team-focused environment.

Deadline for application is June 5, 2026
How to apply: Please submit a current CV, along with a cover letter to [email protected]. Please include “FESTIVAL OPERATIONS COORDINATOR” in the subject line of the email. We thank all applicants for their interest and advise that only those requested for an interview will be con-tacted due to the volume of applications anticipated. No phone calls, please.