Box Office Supervisor
Box Office Supervisor
Company/Organization/Producer Name
Gateway Theatre
Submission Deadline or Event End Date
Location
Richmond BC
Canada
Description
Reporting to the Patron Services Manager the Box Office Supervisor is a personable, detail oriented individual responsible for day-to-day box office and ticketing operations.
Responsibilities will include:
- Selling tickets, processing course registrations, and soliciting donations at the box office, by email and by phone
- Outbound sales calling
- Responding to patron inquiries at the box office, by email and by phone
- Preparing box office reports as required by the Patron Services department
- Reconciling cash, debit and credit sales each day
- Handling confidential information with discretion and professionalism
- Representing Gateway Theatre in a professional, welcoming, and inclusive manner
- Basic reception duties including welcoming visitors to the facility and directing inquiries to admin staff as required
Experience, Qualifications & Attributes:
- Fluency in English, both oral and written
- Cantonese or Mandarin language skills are an asset, but not required
- Exemplary written and oral communication skills
- An adaptable attitude and a desire to learn and develop
- Ability to listen to concerns and respond to challenges with creativity and generosity
- Excellent attention to detail and organizational skills
- Experience with inclusion, equity and anti-oppression
- Ability to move between independent self-directed tasks and collaborative work
- Excellent computer skills and comfort with technology
- Experience in customer service or sales, handling cash and balancing a till
- Experience with POS systems or ticketing software
- Experience working with or overseeing volunteers
For more information, visit:
Rate of Compensation
$18.50 per hour
Contact Name
Greg Bricknell Koncan
Contact Email Address